Australia
Global Headquarters & R&D Hub
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Office Location
Level 42, 100 Barangaroo Ave,
Sydney NSW 2000 -
Support Hours
08:00 — 18:00 (AEST)
Mon — Fri
Spain
European Operations & Support
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Office Location
Paseo de la Castellana 259,
28046 Madrid -
Support Hours
09:00 — 19:00 (CET)
Mon — Fri
Poland
Engineering & Data Excellence
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Office Location
Plac Europejski 1,
00-844 Warsaw -
Support Hours
08:30 — 17:30 (CET)
Mon — Fri
Submit a Request
Our global team will route your inquiry to the closest regional expert.
24/7 Global Priority
Our distributed team ensures that mission-critical education systems remain operational around the clock, regardless of your time zone.
Support FAQ
Do you offer on-site support? expand_more
Yes, our regional teams in Sydney, Madrid, and Warsaw provide on-site technical audits and implementation training for partner institutions.
Support languages? expand_more
We provide native-level support in English, Spanish, and Polish, with technical documentation available in 15+ additional languages.
Crisis management availability? expand_more
For Tier 1 enterprise partners, we provide 24/7/365 immediate escalation paths via dedicated account channels.